Q. Who can attend a first aid course?

A. Anyone who is interested in acquiring or updating CPR and first aid skills can attend a course.

Some First Aid at Work courses, learners are required to be age 16 or above (to be a workplace first aider).  Contact us for which course is most suitable.

Q. As an Employer what do I need to do..?

A. Employers should download the HSE free booklet “First Aid at Work: Your Questions Answered” or “First Aid at Work: Approved Code of Practice and Guidance

FAQ from Pass Point training Ltd, we offer first aid training and fist aid courses across the UK, as well as first aid supplies to help you care for those in your workplace or school

Q. How many first aiders do I need in the workplace?

A. The findings of an employer’s first-aid needs assessment will help them decide how many first-aiders are required. There are no hard and fast rules on exact numbers and all the relevant circumstances of your particular workplace should be taken into account. The table in the leaflet First Aid at Work Assessment Tool provides further guidance.  There should be at least one first aider on site at all times taking into consideration holidays, breaks, sickness, shift work, lone working, history of accidents, distribution of workforce and location.

Q. What are the HSE Changes to approval of First Aid Providers 1st October 2013?

A. The HSE have now removed  “HSE Approved Training Providers” – for more information please see the “First Aid Regulatory Changes

Q. Why attend a course with a registered training facility who is with an Awarding Organisation??

A. Most Awarding Organisations are now regulated by Ofqual (Office of Qualifications and Examinations Regulation) and the Welsh Government and therefore provide regulated and approved courses.  Pass Point Training Ltd are registered with Highfield Awarding Body of Compliance and AOFAQ and undergo annual Externally Quality Assurance visits to remain compliant.

If courses are not regulated through an Awarding Organisation, then the employer must carry out a Risk Assessment and Checklist to ensure they are receiving the correct delivery of training from a reputable company.

Q. Is my workplace a suitable venue for a course to be delivered at?

A. Pass Point Training Ltd will require you to complete a Risk Assessment form which will be emailed to you when booking.  This should be completed and returned to us prior to the course date.  The instructor delivering the course will complete the risk assessment on arrival to ensure the venue is suitable.


Q. What do the various courses include?

A. Each course provides instruction on how to perform specific emergency casualty care skills (CPR and First Aid). Please see detailed descriptions of each course provided.

Q. What are Annual Skills Refresher courses?

A. HSE strongly recommends that everyone who has completed a First Aid at Work and Emergency First Aid at Work course to attend an annual refresher course to refresh their skills and ensure they are up to date with their knowledge. The refresher course is only a half day course and comprises of all the practical skills and any industry updates.

Q. My First Aid at Work certificate is due to expire. What do I need to do?

A. To maintain a First Aid at Work qualification you will need to attend the 2 day First Aid at Work (Re-qualification) course before the expiry date shown on your certificate. If you have an Emergency First Aid at Work qualification, you will need to attend the 1 day Emergency First Aid at Work course again.  Both of these courses provide you with a new certificate which is valid for three years.

Q. What is the difference between a Level 3 First Aid at Work and Level 2 Emergency First Aid at Work course?

A. The Level 3 First Aid at Work course is a comprehensive three day course that covers everything that you will need to know to be an official First Aider within your company, especially those with high risk factors or have a large amount of employees. The Level 2 Emergency First Aid at Work course is a one day course which is more appropriate for lone workers such as on-site construction personnel and lorry drivers who need to know the basic emergency patient care skills (CPR and First Aid).

Q. What is the difference between Level 1, Level 2, Level 3 and Level 4 courses?

A. As a brief guide:

Level 1 – Awareness Courses / Refresher Courses / Basic Information

Level 2 – Employees

Level 3 – Supervisors

Level 4 – Managers

Q. How do I book a course?

A. Simply call the local rate number on 08450 727 247 or 01695 22 80 85 or Contact us here